Useful answers, before you order.
Where do you ship, and how long does it take?
We ship only to the contiguous 48 United States. Processing takes 1–3 business days. Transit takes 2–7 days after dispatch. See our Shipping Policy for details.
How much is shipping?
Standard shipping is free on orders with a merchandise subtotal of $59 or more. Below $59, standard shipping costs $6.99.
Can I return an item that does not fit my setup?
You may request a return within 30 days of delivery. The item must be unused and in its original packaging. You pay return shipping for a size choice or change of mind; we cover return shipping for quality issues, incorrect items or transit damage. Read the Refund Policy for the address and steps.
How should I check a laptop sleeve size?
Measure the actual width, depth and thickness of your device, including any fitted case. Compare those figures with usable interior measurements when listed. A screen diagonal or nominal size class alone does not establish fit. See Find Your Fit.
What is the difference between a stand and a monitor riser?
A laptop stand supports a laptop on an angled or adjustable platform. A monitor riser is a fixed shelf. A desk converter adds a lifting surface above an existing desk. Choose for the device and the space available, and check the dimensions on the individual product page.
Do the adjustable products need electricity?
Our range centers on equipment operated by hand. Check the individual description for the adjustment structure. Secure adjustment knobs or supports before placing your device on the equipment.
Will a desk need assembly?
Compact desks require assembly. A desktop converter may need its keyboard tray attached. Follow the instructions included with the item, check all fasteners and leave enough space around moving parts.
How do I care for the materials?
Use a soft dry cloth for routine dusting. Keep leather away from prolonged moisture and direct heat. Avoid abrasive cleaners on metal and printed surfaces. Follow any care instructions included with the individual item.
When will an approved refund be issued?
We inspect returns within 3–5 business days of receipt. Once approved, we initiate the refund to the original payment method. The time for it to appear depends on your bank or payment provider.
How can I reach support?
Email [email protected], call +1 909-674-4423 or use our contact form. Our support hours are Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.