Privacy Policy

Orvanta Desk is operated by Orvanta Tech LLC. This policy explains how we handle information when you browse or shop at orvantadesk.com, use an account or contact us.

Information we use

We collect the details you provide, including your name, email address, phone number, billing and delivery addresses, order details, account details and messages sent through our contact form. Our site and hosting systems also process technical information such as IP addresses, browser information and security logs.

Why we use it

We use this information to maintain your cart and account, process and support orders, arrange delivery and returns, answer requests, prevent misuse, maintain the website and meet recordkeeping obligations. We do not use a contact-form message as permission to subscribe you to marketing.

Cookies and your choice

Essential cookies support cart sessions, saved cart items, account authentication and site security. They may include WooCommerce session and cart cookies, WordPress login cookies when you sign in, and the orv_cookie_choice cookie that remembers your choice for up to 180 days.

We currently do not use analytics or advertising cookies, pixels or marketing scripts. The Accept and Decline buttons save your preference. Optional analytics or marketing tools, if introduced, require your consent before they load. Use Cookie Settings in the footer to reopen the choices. Your browser can also remove or block cookies; blocking essential cookies can affect cart and account functions.

Sharing and service operations

We share information only as needed for operations such as delivery carriers, website hosting, email delivery and professional services, or when required by law. We do not sell personal information or share it for cross-context behavioral advertising.

Retention and protection

We keep order and service records for as long as needed to provide support, meet legal obligations and resolve disputes. Contact messages and technical logs are retained only as needed for their purpose. Access is limited to the functions needed to operate the business. No method of electronic storage or transmission is completely secure.

Your requests

You can contact us to request access to, correction of or deletion of your personal information, subject to identity verification and recordkeeping requirements. Depending on where you live, additional privacy rights may apply. We do not discriminate against customers for making a privacy request.

Children and external links

Our store is intended for general adult shopping and does not knowingly collect information from children under 13. External websites, if linked, have their own privacy practices.

Contact and policy changes

Send privacy requests to [email protected] or call +1 909-674-4423. You may also write to Orvanta Tech LLC, 6 WHEELER RIDGE CIR, MANVEL TX 77578, United States. Customer support hours are Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time. Changes to this policy will be posted here.